Administrative advisory
We organize daily operations: clear processes, internal controls preventing fraud and error, procedure manuals, functional org chart, defined responsibilities and management dashboards. We make the company run even when the owner isn't there.
Typical pain points
Decisions, approvals, collections, purchases — all depend on one person. The company doesn't scale because there are no processes, just one brain. We document processes, define approvals by amount and type, delegate with controls.
Cash that 'disappears', inventory that doesn't match, phantom vendor purchases, broken reconciliations. We implement controls that make the invisible visible — segregation of duties, dual signatures, automated reconciliations.
Everyone improvises. New customers get different experiences. Hiring and training is chaotic. We write manuals that standardize 'how we do things here'.
Problems surface when they're already large. We design operational dashboards with daily/weekly indicators so the owner/manager sees operations live.
What we do
Not included
Execution
Tour areas, interview key staff, review current flows. Identify 10–15 prioritized opportunities.
Weeks 1–2Priority by impact and ease. Plan with owners, timing, deliverables.
Weeks 2–3Write procedures, flowcharts, control matrices, templates. Review with owner and process owners.
Weeks 3–6Area-by-area rollout. Staff training. Adjustments on the fly. Operational metrics to measure adherence.
Weeks 6–1030 days after rollout, audit execution. Findings and adjustments report.
Week 14Models
Adapted to size and scope. Indicative ranges:
from Q6,500
Process map + findings + prioritized plan.
from Q18,000
Critical processes + manuals + controls. 60–90 days.
from Q3,800/mo
Periodic audits + adjustments + ongoing training.
quote
Full admin takeover for 6–12 months.
quote
ERP/CRM implementation, reorg, expansion.
Software, licenses and IT resources borne by the company.
FAQ
Typical signs: 10+ employees, multiple sites, revenue grew 50%+ in a year, recent investment or large credit, owner overwhelmed. If any of those, processes are needed now.
Administrative orders the 'how' — processes, controls, org chart, manuals. Financial orders the 'how much costs, earns and decisions' — cash, budget, financial KPIs. Complementary: one organizes operations, the other interprets them economically.
Not at the start. First simple processes and manual controls working. When the operation has discipline, software accelerates. Installing ERP on chaos just digitizes chaos. We advise on software when the moment arrives (SAP, Oracle, Odoo, Bind, local systems).
Simple improvements (cash control, expense policy, collections flow) show in 30 days. Structural changes and culture take 6–12 months. We manage expectations from diagnosis.
Absolutely. No generic recipes. Every recommendation is discussed with owner and team and adjusted to company culture. The goal is a process that holds over time, not textbook-perfect but fragile.
Involve them from diagnosis. Staff who designs the new process adopts it; staff who receives it imposed sabotages it. We run participatory workshops, explain the 'why', measure adherence without punishing upfront.
Yes. For small or transitioning companies, we take on the admin function (collections, payments, payroll, billing, filing) for a defined period. Meanwhile we organize so your team eventually takes over. A bridge during critical times.
Complements with
Bookkeeping is the admin heart.
Learn moreFinancial KPIs to measure operations.
Learn moreExternal audit validates controls work.
Learn moreOrganizing legal alongside administrative.
Learn moreOrg chart landed in contracts and rulebook.
Learn more